📚 Help Center

The fastest way: click Ghost Creator in the sidebar — pick a niche, click Generate, and the bot does everything (script, voice, images, render). For a guided tour, use /onboarding. If you want full control instead, try Custom Video.

Ghost Creator — 1-click automated YouTube Shorts factory. Pick a niche, the AI picks the topic.
Finance Videos — finance-focused videos with character + script you can review before render.
Custom Video — full creative control: choose animation style (cinematic, anime, 3D, etc.), topic, voice.

Auto-Pilot lets Business-tier users schedule recurring video uploads. Set a niche, days of week, time of day, and the bot creates + uploads a video to your YouTube channel automatically on schedule. Up to 3 schedules per account, 5 days/week each. See /auto-pilot.

Each of the 10 built-in characters has a strict locked prompt (gender, age, hair, outfit, etc.). If the generated character looks different, you likely selected a different number than you remember. Each character has a description tooltip on the picker. You can also describe your own character or upload a real photo and pick an art style (Cartoon, 3D, Anime, Comic, Realistic, Pixel) to transform it.

A 1.5-minute Short typically takes 3-5 minutes end-to-end:
• Script: ~15s  •  Images (8-12 scenes): ~30-90s  •  Voiceover: ~10-20s
• Render: ~30-60s  •  Title/description: ~15s
Longer videos (3-5 min) take 6-10 min. If anything looks stuck, the watchdog will surface a clear error after 4 min.

Yes — pick from 9 branded voices on the Style step: Atlas (deep), Titan (bold), Sterling, River, Ridge, Spark (energetic), Clara (clear), Hazel (warm), Willow (relaxed). Click ▶ next to each to hear a preview.

Ken Burns Zoom is a slow zoom/pan applied to each image so static scenes feel cinematic. Toggle OFF on the Style step if you want completely still frames.

Yes — go to My Channel, open the video, and use the Regenerate buttons: Images only, Voice only, or Full with feedback.

Go to Profile → click "Connect YouTube Channel". Sign in with the Google account that owns the channel and grant upload permission. Your channel's stats and uploaded videos will appear in My Channel within 60 seconds.

Each VideocreationAI account is tied to one YouTube connection. If you signed in with a different Google account in another tab, the session cookie was overwritten. Sign out fully and sign back in with the original email — your channel will return.

On Ghost Creator and Auto-Pilot you choose: auto-upload on, or just generate and review later. Privacy defaults to public; you can set unlisted/private. Uploads cost 5 credits on Free/Starter, free on Pro/Business.

Every action (creating a video, generating a script-only, analyzing a channel) deducts credits. Costs: 20 cr for 1-min video • 28 cr for 1.5-min • 35 cr for 2-min • 50 cr for 3-min • 80 cr for 5+ min. Credits are refunded automatically if a generation fails.

Credits renew on the anniversary day of your purchase. If you subscribed on the 23rd, you get fresh credits on the 23rd of every month — not the 1st.

Go to Pricing. Upgrading takes effect immediately; the new plan's credits are granted right away. Downgrading takes effect at the end of the current billing cycle. To cancel, go to Billing & Account → Cancel Subscription.

We refund failed generations automatically (credits returned in seconds). For full subscription refunds contact support@video-creation-ai.com within 7 days of charge — we'll process pro-rated refunds case by case.

Email is linked to your Google sign-in and can't be changed from inside the app. To use a different email, sign out and sign in with the other Google account. To delete your current account: Profile → Delete Account (irreversible).

Profile → Delete Account. This permanently removes your videos, projects, transactions, and OAuth tokens. Cloud-stored video files in our R2 bucket are deleted within 24h.

Use the 🌐 language picker at the top-right. We currently support English, עברית, Español, Русский, العربية, Français.

Yes — every page is responsive. That said, video creation is best on desktop where you can review the result on a larger screen. Mobile is great for monitoring Auto-Pilot or browsing your gallery.